Appointment booking, diagnostics and pharmacy — in one platform.
UABS connects patients with hospitals, doctors, diagnostic labs and pharmacies on a single system: search & book, track your place in the queue in real time, and manage everything from availability to payouts without spreadsheets or phone calls.
Built for every side of a visit
One platform, seven roles working together — each with exactly the tools they need.
Patients
Search hospitals, doctors, labs and pharmacies, book & pay, track your live queue position, and manage your family's health records — all from one app.
Hospitals
Manage doctors, staff and schedules, run a live token queue with a TV display board, and get monthly payout statements — no separate systems to reconcile.
Doctors
Set your weekly availability, confirm or reschedule appointments, and update your live status (In Consultation / On Break / In Surgery) so reception and patients always see where you are.
Diagnostic Labs
List tests and packages with home-collection or in-lab-visit options, move bookings through your workflow, and deliver reports straight into the patient's app.
Pharmacies
Get discovered by patients searching nearby, and receive their medicine requests as leads straight to your dashboard — no marketplace checkout in between.
Reception & Staff
Run token queues, check patients in by QR code or walk-in, and display live wait times on a waiting-room TV — no manual token boards.
Sales Partners
Onboard new hospitals, labs and pharmacies onto the platform and track your commission and performance against monthly and yearly targets.
Administrators
Oversee every hospital, doctor, lab, pharmacy and partner on the platform, manage payouts and GST invoicing, and handle support tickets from one dashboard.
Why partners use UABS
Replacing manual token boards, registers and phone-based booking with something patients and staff both trust.
Real-time queue visibility
A public, no-login waiting-room display shows exactly who's being served and estimated wait time, updated every few seconds.
Fewer no-shows
Automated appointment and lab-booking reminders (2 days, 1 day, 2 hours and 30 minutes out) keep patients on schedule.
Transparent payouts
Monthly payout statements for hospitals, labs, pharmacies and onboarding partners, with GST-compliant invoicing built in from day one.
Want to see it in action?
Get in touch to onboard your hospital, or check out how the platform works end to end.